The quickest and most efficient way to assure business success is to have everyone in the organization on the same page and working together. The best method to make this happen is to establish and maintain frequent communication with all employees, suppliers, customers and the general public. This seems like a very easy operation when your business is small and “management by walking around” is the current operational method. It is, however, amazing that many small and medium businesses have a real problem with communication.The communication issue that causes the primary problem is what to discuss and when to do so. Most employees have more than we can accomplish every day and finding the time to discuss issues that don’t currently affect our workload is tricky. All employees, There is no single preferred communication method and the company culture must dictate the form and the amount of communication. Weekly staff meetings, monthly all-employee meetings, supplier phone calls, customer lunches, company newsletter, global emails, quarterly lunches, company websites, internal suggestion boxes, departmental meetings, daily conference calls and even the weekly Friday night gathering at the local bar are all great and useful communication tools for every business. Your company culture must dictate which are used. Younger employees are generally very computer literate and are in chat rooms, on blogs, social network on MySpace and Facebook, Instant and Text Message constantly and desire and need much more communication than older employees.
Tags: Communication, Damaging